This case study details St. Thomas College's decision to partner with Sallybase for Banner® 9 support. Sallybase is a company that provides support for clients.

Sallybase's Services:

Banner® Managed Services Support: Sallybase's services include a range of support for Banner systems. They establish, update, arrange, clone, deploy, and control patches for ERP components such as Banner 8x, Banner 9x, ESM, Ethos, and BEIS. The company also controls and monitors production for web application servers and enterprise systems.

Migrations and Upgrades: Sallybase migrates applications from Banner 8x to Banner 9x, including ESM, Ethos, SSO, and Application Navigator. They also facilitate the seamless navigation of Banner 8x SSB/INB with Banner 9. The company packages and deploys Banner 9 Surfaces Customizations and handles migrations from on-premise to the cloud.

Technical Support: Other services include troubleshooting and repairing issues with Oracle databases and associated Banner applications. They also integrate banner applications with SSO, provide SSL configuration, and offer clean direction upgrades, patching, and maintenance.

General Support: Sallybase provides general maintenance and on-call support for Banner systems during business hours.

Recent Projects:

Sallybase's recent projects and tasks include certificate updates, cloning and patch installations, Tomcat implementation, and production maintenance.